Update your details or cancel flood warnings

Update your details or cancel flood warnings

If you have signed up for flood warnings you can sign in to your account to:

  • update your details
  • cancel your account

Or you can call the 24-hour Floodline service:

Find out about call charges on gov.uk

Problems receiving flood warnings

If you think you have registered for this service, but have not received flood warnings or alerts, please get in touch with us so we can check your registration.

How we process your data

The Flood Warning System is managed by the Environment Agency.

How your personal data is processed

Natural Resources Wales can only process the personal data for customers in Wales.

We will only use the information provided for this service for the purposes of flood warning and informing. For further information on how we process your personal data please see our Privacy Notice.

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